CUSTOMER CARE
CRYSTAL CARE
Crystals can sometimes travel a long way before reaching you, and in this time they can collect many different energies that may not be aligned with your own. It is recommended that you cleanse and charge your new jewellery before wearing to assure you have the most clear and vibrant energy surrounding you!
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For the longevity of the product, please avoid wearing in the shower or ocean.
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As with all beings in the natural world, crystals and gemstones have unique colours, patterns and imperfections.
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In some cases the jewellery shown in the photos on this website may vary slightly from the piece you receive after purchasing. I take care when creating each piece of jewellery and aim to use the best quality gemstones, so rest assured it will be just as beautiful.
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MALA RE-STRINGING & REPAIR
It is certain that your mala will eventually break. This of course depends on the consistency of wear and use, as well as the care of it. However this does not have to be a bad thing!
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In yogic & Buddhist traditions it is believed that when a mala necklace breaks it is symbolic of the completion of an intention, a break in the cycle of suffering, a spiritual breakthrough or karmic release. The breaking of a mala is a powerful reminder of the nature of impermanence and the importance of practicing detachment.
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Mamma Anahata offers the service of re-stringing & repair should you wish to have your mala necklace restored to its original form. This service includes a clearing of energies stored in the mala beads and re-knotting. Please contact me via email for further details.